Security Response

Reporting Security Problems:

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Please feel free to send urgent or sensitive security reports to security@spideroak.com; for such purposes, you may use our public key to encrypt sensitive information. To report less urgent matters you can contact our support team.

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We Are a Security-Sensitive Team of Engineers

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As it pertains to response, you’ll get a reply from our team usually within 24 hours and certainly within 1 business day. We will work with you to help fully investigate and understand the scope of the potential problem, and once resolved, we will immediately post a security update and link to you and/or your site with appropriate credit and appreciation.

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Security Related Updates

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September 28, 2017

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SpiderOak ONE and SpiderOak Groups update (v. 6.4.0) to address Share Room vulnerabilities

Release Notes|More Information

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June 5, 2017

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SpiderOak ONE and SpiderOak Groups update (v. 6.3.0) to address potential active attack vectors found by security researchers

Release Notes|More Information

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