---
title: "Security Response"
description: "Report security issues to SpiderOak. Our security team responds within 24 hours. View security updates and vulnerability disclosures."
canonical: "https://spideroak.one/security-response"
---
# Security Response  

## Reporting Security Problems:

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Please feel free to send urgent or sensitive security reports to [security@spideroak.com](mailto:security@spideroak.com); for such purposes, you may use our public key to encrypt sensitive information. To report less urgent matters you can [contact our support team](https://spideroak.support/hc/en-us/requests/new).

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## We Are a Security-Sensitive Team of Engineers

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As it pertains to response, you’ll get a reply from our team usually within 24 hours and certainly within 1 business day. We will work with you to help fully investigate and understand the scope of the potential problem, and once resolved, we will immediately post a security update and link to you and/or your site with appropriate credit and appreciation.

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## Security Related Updates

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### **September 28, 2017**

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SpiderOak ONE and SpiderOak Groups update (v. 6.4.0) to address Share Room vulnerabilities

[Release Notes](https://spideroak.support/hc/en-us/articles/360016362512-ONE-and-Groups-6-4-0-Release-Notes-28-September-2017)｜[More Information](https://medium.com/@SpiderOak/security-update-for-spideroak-groups-one-bugs-reported-resolved-a785e27f77af)

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### **June 5, 2017**

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SpiderOak ONE and SpiderOak Groups update (v. 6.3.0) to address potential active attack vectors found by security researchers

[Release Notes](https://spideroak.support/hc/en-us/articles/360016362432-One-and-Groups-6-3-0-Release-Notes-5-June-2017)｜[More Information](https://medium.com/@SpiderOak/security-update-for-spideroak-groups-one-bugs-reported-resolved-a785e27f77af)

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# Download SpiderOakONE

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